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Send a Gift to a Friend |  |
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Create your own gift sets. Notice how you always want to purchase a gift set but it has some items you don't really care for? Well, at RussianFoods.com this is how you can create your own gift set:
1. Select all your products and add to basket. 2. Click on the Check Out button. 3. Simply proceed to fill the checkout form. When you are done, click on Process Order. When the order is processed, you will receive a confirmation via e-mail and your custom gift set will be delivered right away! |
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Bookmark Us |  |
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If you use Netscape Navigator: Hit "CTRL D" or 1. Go to www.RussianFoods.com 2. From the top of your screen, click on Bookmarks and the click on Add Bookmark
If you're on America Online: 1. Go to www.RussianFoods.com 2. From the top of your screen, click on Window 3. Then click on Add to Favorites
If you use Internet Explorer (all versions) Hit "CTRL D" or 1. Go to www.RussianFoods.com 2. From the top of your screen, click on Favorites and the click on Add to Favorites 3. Click on OK button |
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Customer service |  |
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| E-mail: russianfood@gmail.com |
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Help with shopping |  |
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Our site is set up in a way similar to a department store. By clicking shopping on the side bar you will be able to see all departments. Clicking on the individual department will tell you what categories of food products you should expect to see on our virtual shelves within each particular department. You can come to any shelf by clicking on the categories. For example, if you would like to shop for salmon, you are only three clicks away (Shopping, Seafood and Salmon). You can also see detailed product page by clicking on the product image. Detailed product page displays description of the product as well as large product picture. Many product pages display list of related recipes. If you click on the recipe link you will be taken to our recipes library.
You can also use our search engine if you know exactly what you are looking for. For example, if you type the word "Mushrooms" in the search window and press you will be taken directly to the virtual shelf containing mushrooms. You are ready to start shopping right away by indicating the quantity you would like to buy and clicking on the button.
Every time you click on the page is going to reload. Please be patient - the site is built in a way to offer you best possible protection and reliable performance. You can expedite the loading of pages by choosing the "Hide Images" option in the upper left corner.
If you decide to move to another department or category it is jus as easy – click on your choice in the upper right corner. If you decide to look at your cart you can click on the button with the image of the shopping cart located on the top pannel of the page at any time. If the contents meet with your approval you can choose option.
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Help with recipes |  |
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Our recipes section is set up in a way similar to shopping section. By clicking "Recipes" on the site bar you will be able to see all the categories. Clicking on individual category will display a list of recipes in that category with short description. Click on the recipe title to display full recipe page. Many recipes pages offer Related Products links. If you click on the link you will be taken directly to the product page in the shopping section. You are ready to start shopping right away by indicating the quantity you would like to buy and clicking on the button.
You can also use our search engine if you know exactly what you are looking for. For example, if you type the word "Mushrooms" in the search window and press you will be taken directly to the results page listing all the recipes related to "Mushrooms"
You can add new cool Russian recipes. Simply click on the "Add your recipe" link fill in the Recipe form and click on the "Submit" button. We moderate our recipes library and it might take a day or two before your entry will be posted. We track down number of people reading the recipes and dynamically display the best recipes (including the author) on our home page.
Feel free to review the recipes and share your views with all the visitors. To write a review click on button that is shown at the top of any recipe page. Then simply rate the recipe using our 5 stars rating or write any comments you wish. Please note that we moderate the reviews as well and will only post your reviews after it has been approved by the moderator.
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New Products |  |
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| Every two weeks we are adding 25 new items to our store. If you have had a chance to familiarize yourself with our products, you can go directly to the lis of the newly added products by choosing this option.
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Bestsellers |  |
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Our site is programmed to automatically determine 25 most popular products in real time. If you are interested in the best selling items, by choosing this option you will be taken directly to the screen for these products.
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Product of the day |  |
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| Every time you choose a department, a product of the day will be displayed. It represents the best selling item in this particular department.
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Shopping cart |  |
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Your shopping cart works exactly the same way it works when you shop at a supermarket. No matter how many times you move around our virtual store, your shopping cart will safely carry all the items you picked along the way. You can easily remove any item from the cart by clicking on the button with the image of the shopping cart in the top panel of the page and either checking off the delete box or changing the number of items in the quantity box next to the description of the item. You can review changes by clicking on the appropriate button in the lower left corner and proceed either to the or continue shopping by clicking on the appropriate option in the upper right corner.
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Security |  |
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| Our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet. Russianfoods.com guarantees that your shopping experience will be safe. Under the Fair CreditBilling Act, your bank cannot hold you liable for more than $50 of fraudulent charges resultingfrom unauthorized use of your credit card. Russianfoods.com will cover that charge. In the unlikely event of fraudulent use, you must notify your credit card provider in accordancewith its reporting rules and procedures.
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Printing |  |
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| To print any page simply use browser Print option. Many pages would also display the printer icon in the top panel of the page. Clicking on that icon would prepare page for the printer.
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Technical Requirements. |  |
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Cookies: Cookies MUST be enabled for shopping section to function properly.
Browsers: In order to browse Russianfoods.com you need to have Microsoft IE 3.01 or later or Netscape Navigator 3.0 or later. Site will work incorrectly with older versions of the browsers.
Resolution: We recommend 800x600 screen resolution setting.
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